Discovery

Book a discovery session

A focused architecture pass before you commit budget to a build. Walk us through your commerce platform and the systems around it, and leave with mapped integration lanes, the seams most likely to break, and a recommended first delivery slice.

Book discovery · See our services

Book discovery·See our services

Form Intro

What to send ahead

Commerce platform and storefront architecture.
The systems in scope: ERP, PIM, OMS, payment, tax, shipping, marketplace, CRM, and data.
Where it hurts today: stuck orders, catalog delays, settlement mismatches, rising support volume, launch risk, or reports nobody trusts.
Any hard dates: replatform, new region, marketplace launch, ERP cutover, or peak season.

Checklist

What we cover

Step 1

A system map, with current owners and the assumptions nobody has written down.

Step 2

The revenue-critical and customer-visible flows that cannot break.

Step 3

Constraints that shape the work: API limits, middleware, batch windows, and known failure points.

Step 4

Delivery sliced into shippable increments, ordered to cut risk early.

Step 5

Whether CCI should audit, architect, build, or support the roadmap from here.

Is discovery a sales call?

No. It is a structured architecture pass. We map the landscape, name the real risks, and recommend a next step, even if that step does not involve us.

How technical should we get?

Bring both the business context and the technical detail. We can work with ecommerce, operations, finance, architecture, and engineering in the same room.

Can we start with one integration only?

Yes. Most engagements start with the most painful lane, such as ERP order sync, PIM publishing, payment reconciliation, or OMS routing, then expand once it is stable.